Effective date: August 6, 2026

SAGA is sold through the Autodesk Design and Make Marketplace as a paid, one-time-purchase application.

The live Marketplace listing has the Free 30-Day Trial option enabled. The trial is fully functional so users can evaluate SAGA with their Fusion setup and workflow before purchasing. Trial output is not watermarked, and customer branding remains available. The trial does not guarantee that SAGA will meet every user’s needs or expectations.

Autodesk directs refund, return, cancellation, and billing questions for third-party Marketplace apps to the app publisher. Autodesk’s own subscription refund windows do not apply to SAGA. Refund eligibility for SAGA is determined under this policy, subject to applicable law and any requirements of the Marketplace transaction or payment processor.

Completed SAGA purchases are generally final. A refund may still be considered when:

• The same purchase was charged more than once.
• A valid purchase cannot be activated and the problem cannot be resolved through reasonable support.
• A refund is required by applicable law.
• The Marketplace transaction or payment processor requires a refund or otherwise prevents the publisher from completing the transaction as intended.

Refunds are not normally provided because a user changed their mind, no longer needs the software, expected an undocumented feature, or wants SAGA to perform work outside its published scope.

To request a refund, email sagaappsupport@gmail.com with the purchaser’s name, purchase email, order or transaction reference, purchase date, and a clear explanation of the request. Do not send payment passwords, full card numbers, or other sensitive financial information.

Refund decisions may depend on Marketplace and payment-processor records. Nothing in this policy limits rights that cannot legally be waived.

For product-access or technical problems, see the Support Policy before requesting a refund. For SAGA’s licensing model, see Licensing.